Privacy Policy

Effective Date: September 1, 2025

Last Updated Date: August 21, 2025

Business Name: Better Learning

Location: Ottawa, Ontario, Canada

1. Information We Collect

  • Personal Information of Student or Guardian: Name, email, parent/guardian contact details, billing information.

  • Usage Data: Session bookings, website activity.

2. How We Use Information

We use collected information to:

  • Provide tutoring services and manage bookings.

  • Process payments securely.

  • Communicate with parents/guardians about sessions and updates.

  • Improve our services.

3. Information Sharing

We do not sell or rent personal data. Information may only be shared with:

  • Tutors (limited to what they need to conduct sessions).

  • Third party service providers (e.g., Squarespace, Acuity Scheduling, Zoom) to process transactions and deliver services.

  • Authorities if required by law.

4. Data Security

We implement reasonable safeguards to protect personal information. However, no online system is 100% secure.

5. Children’s Privacy

Because our services involve minors (ages 14–18), we require:

  • Parental or guardian consent for memberships.

  • Parents to manage billing and accounts.

  • Students under 18 not to submit payment or personal details directly.

6. Retention

We retain personal information only as long as necessary to provide services and comply with legal obligations.

7. Your Rights

Parents/guardians can request:

  • Access to the personal information we hold.

  • Correction or deletion of information.

  • Withdrawal of consent (may affect service availability).

8. Third Party Services

We use third-party service providers such as Squarespace (for website hosting and payments), Acuity Scheduling (for booking and calendar management), and Zoom (for online tutoring sessions). These providers have their own privacy policies, which we encourage you to review.

9. Cookie Policy

Our website (powered by Squarespace) may use cookies to improve functionality and analyze site traffic. You can control or disable cookies through your browser settings, but this may affect website functionality.

9. Update to Terms

We may update these Terms from time to time. Updated versions will be posted here on our website, and continued use of our services means acceptance of those changes.

Questions about the Privacy Policy can be sent to: info@betterlearning.ca.